Alias vs. Non-Alias Hotels: What’s the Difference?
Both offer barrier-free check-in—no credit card required. Here's how they differ.
When your agency books through Safe Stays, you’ll have access to two types of hotel partners: alias-approved and non-alias hotels. Both options are prepaid by ReloShare, and clients are never asked for a credit card at check-in.
The key difference? ID and name requirements.
🔒 Alias Hotels
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No ID or real name required
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Client checks in under an alias
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Ideal for survivors fleeing violence, trafficking, or without access to their documentation
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ReloShare’s 24/7 team contacts the hotel for each booking to:
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Confirm alias check-in protocols for every booking
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Ensure ReloShare’s payment is on file
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🏨 Non-Alias Hotels
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No credit card required
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Client will need to provide real name and ID
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Still a prepaid, trauma-informed option
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ReloShare’s team confirms with hotel staff that:
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Check-in is expected
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Our payment is on file to avoid any delays
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Why It Matters
Not every hotel in the Safe Stays network supports alias check-in—but every hotel supports trauma-informed, prepaid, barrier-free placement. You can filter for alias-approved hotels in the booking portal depending on your client’s needs.