Why House of Ruth Maryland Trusts Safe Stays to Help Survivors Flee Safely

When every second matters, advocates like Angelique McCoy at House of Ruth Maryland need tools that respond as quickly and compassionately as they do. From the front lines of the contact center, Angelique and her team rely on Safe Stays by ReloShare to help survivors escape dangerous situations with dignity and speed.

“What we really appreciate about the Safe Stays program is the ease and the availability to find those hotel links with the criteria we need—whether it’s the financial stipulation or even for pets to be applicable.”
– Angelique McCoy, House of Ruth MD

📞 Built for Hotline and Contact Center Staff

Angelique’s role in the contact center means navigating high-pressure, time-sensitive calls. Survivors are often in the middle of fleeing—and need housing options that meet complex and urgent needs, like:

• Pet-friendly accommodations

• Budget-sensitive hotel rates

• Alias-based bookings with no ID or credit card required

With Safe Stays, Angelique can search, filter, and book emergency housing in minutes, all while protecting the survivor’s privacy.

“It’s really important that as we are on the contact center line helping survivors flee, we’re able to help them find a place that’s safe and where they can feel comfortable enough to get out of a very hard situation.”

A Platform That Works in Real Time

Safe Stays was designed alongside social service providers to remove the red tape from crisis housing:

• No sign up fees

• No monthly minimums

• No survivor credit card or ID needed at check-in

• Yes to pet-friendly filters, real-time support, and peace of mind

House of Ruth Maryland is just one of over 800 agencies nationwide using Safe Stays to turn complicated crisis scenarios into safe transitions without delay.

Serving Contact Centers, Outreach Teams & Shelter Programs Nationwide

Whether you’re staffing a statewide hotline or responding to real-time crises in the field, Safe Stays is a trusted partner for:

• Domestic violence programs

• Sexual assault response teams

• Human trafficking outreach

• Tribal and culturally specific agencies

• Hospital and law enforcement-based advocacy teams

Want to Learn More?

If your team supports survivors who are actively fleeing, you deserve a housing tool that works as fast as you do. Safe Stays is built for the moments that matter most.