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May 2024

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We Want to Hear from You

We're gathering feedback on our customers satisfaction with our 24/7 team's communication. Click here to share your thoughts.
Complete Our Feedback Survey Here

 

Lunch & Learn: All About Agents. June 12, 2024, 12:30pm-1pm CST.

Have you ever wondered what the differences are between an agent, agent manager, and agency contact? If so, join us for next month's Lunch & Learn on Wednesday, June 12th! We’ll explore these three user roles, their distinct abilities, and provide tips along the way.
Register Here

 

Reminder
Contact 24/7 Team: For reservation issues or emergencies that require immediate attention
Use this for issues during check-in, problems with a room, trouble with modifying a reservation, adding someone to the reservation, or any urgent/emergency matters.

These issues can include but are not limited to: 
Issue with check in, Issue with check out, Damage to room, Disturbance, Parking issue, Animal issue, Smoking, Unauthorized guest

Please note: The "Contact 24/7 Team" button is meant for urgent booking issues or emergencies ONLY. Misuse of this feature can overload our team and delay our response to critical matters. 
 
Contact Us Button: For general questions; can be found through the Help Center

If you have a non-emergency related question, please utilize the contact forms in the help center. 
Use this if you need assistance in finding a hotel with certain accommodations, gathering information about a service area, and any other general questions.