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November 2024

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Updates and Reminders
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We Have Moved!
Please send all checks to our new address:
1330 W Fulton St, Ste 700
Chicago, IL 60607


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Extensions: Best Practices
 For a smooth experience, try to request extensions at least 1 - 2 days in advance. If changes need to be made, use the "Early Checkout" button to modify the checkout date, or "Cancel" to cancel the extension.

 

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Account Security & Users

Please set up a quarterly reminder to review the users within your Safe Stays account, ensuring only approved team members have access. Make sure to deactivate any agents who are no longer with your agency.

 


The Grove: Officially Launched!

Exciting news! 🎉 The Grove has officially launched for our pilot organizations! This milestone marks the beginning of a new era in real-time shelter bed availability, making it easier than ever for service providers to connect individuals with safe shelter.

 

Bring The Grove to Your Community 🌱🏘️

If you’re curious about how The Grove can streamline housing access and support folks in your community, now is the perfect time to schedule an interest meeting ⤵️

Upcoming Webinars
December: Ask Safe Stays! Date: December 11, 2024 from 12:30PM-1:00PM CST

It’s your turn! Our final Lunch & Learn of the year gives YOU the floor. Bring your questions about Safe Stays or submit them ahead of time at customersuccess@reloshare.com. We’ll answer questions and help you finish 2024 feeling confident in your Safe Stays experience.

The Lunch & Learn series is for Safe Stays customers only. Please do not share or distribute this webinar information to anyone outside of your agency.


 

 

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We value your feedback! Please take a moment to complete our quick survey about your experience booking hotel rooms on the Safe Stays platform. Your input helps us improve and ensure you have the best experience possible