What Is Safe Stays by ReloShare?

Safe Stays by ReloShare is the first and only hotel booking platform designed specifically for social service agencies. It enables real-time, anonymous hotel bookings for individuals in crisis—without requiring ID, credit cards, or personal information at check-in.

This revolutionary tool allows caseworkers, law enforcement partners, and housing advocates to secure safe emergency lodging for clients in need, often in under 45 minutes, through a network of pre-approved, trauma-informed hotel partners.

Who It’s For

Safe Stays is built for agency professionals—not individuals. Approved organizations include (but are not limited to):

• Domestic violence shelters

• Sexual assault crisis centers

• Human trafficking response programs

• Homelessness and housing nonprofits

• Police departments and family justice centers

• Hospitals and healthcare social work teams

• Disaster response and emergency housing providers

Key Features of Safe Stays

Alias Hotel Options

• Clients can check in under an fake name at our Alias Approved hotels—no ID required at check-in

  • No credit card required at check-in for any stay booked through our platform

• Hotels are trained and vetted to support confidential check-ins

• Booking is done by the agency, not the individual

24/7 Support

• Every booking is confirmed by a live ReloShare team member

• The support team verifies hotel participation and payment in real time

• Advocates are notified when a client can safely travel to the hotel

No Fees, No Barriers

• Agencies pay only the hotel rate—no platform or booking fees

• ReloShare covers hotel costs upfront and invoices the agency monthly

• No subscriptions, no hidden charges

Nationwide Network

• Thousands of hotel partners, including major chains like Extended Stay America, Choice Hotels, and Wyndham

• Coverage in rural and urban areas across the U.S.

• Real-time availability helps agencies act fast, even in emergencies

Safe Stays+

• An optional add-on for Safe Stays hotel bookings that protects your agency from the most common hotel-related charges—for just $15.79 per night.

How It Helps Agencies

Before Safe Stays, advocates spent hours calling hotels, explaining client circumstances, and navigating ID requirements—often without success. Now, with just a few clicks, they can:

• Secure trauma-informed lodging quickly

• Reduce survivor exposure and stress

• Free up time to focus on care, not logistics

• Ensure compliance with VOCA, ESG, or FEMA funding

• Download booking reports for easy billing and grant documentation

Why Confidentiality Matters

Survivors often lack access to ID or credit cards—and even when they do have access, using real names or personal information at check-in can put them at risk. Safe Stays is the only platform in the U.S. that enables alias check-in at hotels, ensuring safety, dignity, and anonymity for every client.

🚫 Who It’s Not For

Safe Stays is not a consumer platform. It does not offer hotel access directly to individuals. All bookings must go through authorized agency professionals trained in survivor support.

If you are an individual seeking housing, we recommend contacting your local domestic violence program or the National Domestic Violence Hotline: 800-799-SAFE (7233)

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