![Safe_Stays_two_line.png]](https://marketing.reloshare.com/hs-fs/hubfs/Safe_Stays_two_line.png?height=40&name=Safe_Stays_two_line.png){kind=small}
Safe Stays FAQ
Answers to frequently asked questions about Safe Stays by ReloShare
Booking Questions
- Are the room rates lowered for Safe Stays clients?
- Can hotels be booked for minors?
- What is the maximum length of a stay?
- How do I favorite a hotel?
- What is a Registered Service Animal?
- What happens once I’ve booked a hotel room for my client?
- How do I book a room using Safe Stays?
- What is an Alias Preferred hotel?
- What does “beds available” mean?
- Why did my reservation show up as “Send Failed”?
- How do I book a stay with an overnight check in or an early morning check in?
Reservation Management
- How do I watch a stay?
- What is a Task Status?
- What is a Task?
- How do I add, edit, or delete a stay note?
- How do I request an early check out?
- How do I cancel a booking?
- How do I extend a stay?
- How do I request an early check in?
- How do folios work?
- What is a Stay Status?
- Why are some buttons grayed out and unavailable?